Location - This role offers hybrid working arrangements with flexible office locations, as the Executive Director oversees operations across the state. Opportunity through to June 2026, with possibility of extension and Talent Pool creation Clerk Grade: Level 7/8. Base salary $113,574 p.a. to $125,720 p.a. plus 12% superannuation and annual leave loading. Your role This role sits at the centre of complex, fast‑moving issues, supporting senior leaders by delivering clear, accurate and timely advice. You will manage high‑volume and sensitive media, parliamentary and executive enquiries, translating operational information into concise, well‑written responses under pressure. It’s an opportunity to work at the intersection of frontline operations and senior decision‑making, where judgement, clarity and strong relationships really matter. What You’ll Do You will analyse and synthesise information from multiple operational sources, often in time‑critical and high‑pressure situations, exercising strong judgement to determine what information is required, how it should be framed, and what is appropriate to release. This includes drafting high‑quality written responses for media, parliamentary, budget and executive enquiries under tight deadlines. You will also build and maintain strong working relationships with stakeholders on the ground through to Director‑level, enabling you to quickly clarify issues, resolve inconsistencies, and provide clear, accurate and defensible advice. You will work as part of a collaborative, fast‑paced team that values accuracy, responsiveness and professionalism, operating in an environment where priorities can shift quickly and high‑stakes communication is the norm. What We’re Looking For Exceptional writing skills with the ability to communicate complex information clearly, concisely and professionally under pressure Strong analytical and critical thinking skills, with sound judgement in determining what information is required and how it should be presented Experience managing sensitive or high‑risk enquiries, including media, parliamentary, executive or similar high‑stakes requests Proven ability to build strong stakeholder relationships, working confidently across operational and senior leadership levelsAn understanding of housing operations and policy is strongly desirable. If you do not already have this experience, you will be expected to demonstrate how you would quickly build the knowledge required to operate confidently in this space. Download the role description. If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account. To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button. We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you. What We Offer We offer a variety of benefits, including: A challenging and rewarding careerFlexible, autonomous work environmentCompetitive pay and conditionsTraining and development opportunities to build and maintain capabilitiesHealth & Wellbeing and Employee Assistance Programs. Want more information? Visit our website to see more information on Working for us. We do work that really matters Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters. Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment! Are you ready to join us? Requirements Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the targeted question below with a brief outline on how you meet the requirements of the role: Please describe a time when you were required to source accurate information relating to a complex operational and/or policy issue and provide clear, concise written advice to senior Executive stakeholders. In your response, outline how you gathered the information and ensured it was accurate. Applications close 10 March 2026 at 11:59pm AEST. Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Kim Ingram at kim.ingram@homes.nsw.gov.au If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call April McCarthy on 0418 639 435 or via april.mccarthy@dcj.nsw.gov.au Visit Recruitment adjustments on the DCJ website to learn more. Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website. Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Applying for DCJ jobs on the DCJ website. Thank you for your interest in this role. We look forward to receiving your application. To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/ The Welcome Experience Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.
.webp)
