Ict Manager

Description Hutcheon and Pearce ICT Manager Full-Time | Wagga Wagga (Shared Resource Office) Position Overview As the ICT Manager, it will be your responsibility to manage and support a team of Technical Specialists in the development and implementation of technical solutions for Hutcheon and Pearce. You will mange the day-to-day operations of the organisations network, sever infrastructure, and corporate computer systems while working to continually develop them. Leading your team in providing operational support and advice to all Hutcheon and Pearce users and systems. Why Join Us: Certified ‘Great Place to Work’ 24/25 Industry Competitive Remuneration Staff discounts on John Deere parts, products, toys, and merchandise Receive staff gifts for Christmas & at our annual All Employee Meeting Make-up pay on top of government-funded paid parental leave for eligible employees, offering additional support during this important life event A commitment to a healthy work-life balance Annual uniform and PPE allowance Receive support to achieve your personal goals through our St George Bank Corporate Partnership Program ; receive free financial education (buying a home, budgeting, retirement), discounted interest rates, and ‘Book a Banker’ workplace appointments. Access to Toyota Fleet Vehicle discounts Enjoy exclusive discounts and cashback offers through our ‘EH Work’ App (retail, health, entertainment, and wellbeing) Progress with ease via John Deere University Pathways , a dedicated Learning and Development Coordinator and Bi-Annual Performance Reviews Coaching, counselling, and well-being support services through our EAP Provider; Assure Responsibilities include (but are not limited to): Lead the ICT Team: Manage and support technical staff to deliver reliable ICT infrastructure. ICT Support Oversight: Oversee service desk operations and support across the Hutcheon and Pearce. Policy & Standards: Develop ICT policies and procedures to ensure systems meet user needs and expectations. Cybersecurity: Maintain and strengthen cyber and data security measures. Infrastructure Management: Oversee phone, internet, server, and networking systems. Tech Innovation: Research and implement new technologies to boost productivity and support business needs. Mobile Computing: Manage mobile tech to ensure availability and effectiveness. Team Development: Train, mentor, and develop ICT staff to build capability and support innovation. Service Desk Escalation: Manage and review escalated service issues to maintain quality support. Supplier Management: Negotiate with vendors to secure favourable terms and pricing. Service Levels: Establish and manage SLAs to ensure consistent, high-quality support across the business. About You: Degree, Diploma or equivalent in Information Technology Administration. Extensive experience in the installation, operation and support of enterprise wide computing facilities. Broad experience in the development of standards and technical solutions requiring cross functional coordination in a large corporate computing environment. Extensive experience in the development of communications infrastructure, including e mail systems and internet services on a corporate wide area network. Expertise in the installation and configuration of Windows systems LANs and SDWANs. Extensive experience in the management of an enterprise wide Windows domains. High level leadership, team development, project management, communication and organisational skills. Extensive analytical and problems solving skills. Extensive knowledge of current Information Technology policies and industry standards and trends. Experience in Microsoft 365 and Azure platforms (including Dynamics and PowerApps) desired Current NSW driver’s licence ITIL certification or equivalent experience preferred. About Hutcheon and Pearce Hutcheon & Pearce, the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW. We proudly operate out of 20 locations and are committed to providing quality service in the agricultural / lifestyle industry. As a leading provider of John Deere equipment, we’re committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers. Our team embodies four core values — Community, Innovation, Integrity, and Teamwork. These values drive our commitment to excellence, lasting relationships, strategic growth, ethical conduct, and shared success. Hutcheon & Pearce has always been a proud family business. ————————————————————————————————— Are you looking for more information or need assistance applying? Contact [email protected] or call Tyler on 0428 668 748. Apply today to experience the H&P difference! —————————————————————————————————- We understand that great people come from all walks of life. At Hutcheon and Pearce we are committed to fostering an inclusive workplace that values diversity. We encourage applications from individuals of all backgrounds, experiences, and abilities. Join us in building a team that reflects the diverse community we serve. Please contact [email protected]  if you would like an adjustment to assist you in your application. Company Overview Hutcheon and Pearce have always been a proud family business. Since 1953, we have grown to more than 560 employees across 20 branches in NSW. As we continue to grow alongside the needs of our customers in the ever-changing agricultural sector, it’s important that we find the best people to join our team. Our rule of thumb is simple: hire for attitude and train for skill. If you have the right attitude for our company, we’ll train you to become the best of the best. From new apprentices and trainees right through to leadership positions, we offer you the flexibility, support and opportunity to grow your career. You’ll notice the difference at Hutcheon and Pearce.