Casual Mama Visitor Experience Assistant

DIRECTORATE: Business, Growth & Community CLASSIFICATION: Grade B SALARY: $42.19 per hour + 12% employer contribution to superannuation(includes 25% loading in lieu of all leave entitlements) REPORTING TO: MAMA Visitor Experience Coordinator EMPLOYMENT TYPE: Casual THE POSITION: Provide flexible staffing support to ensure effective service delivery across a 7-day service, including weekends and public holidays. Under the direction of the MAMA Visitor Experience Coordinator, Visitor Experience Assistants deliver high-quality visitor engagement and customer service across all museum spaces. The role is primarily visitor-facing and includes supporting retail operations, facilitating positive visitor experiences, and assisting with the delivery of MAMA’s Studio, public programs, and broader engagement activities.