We are seeking an experienced and motivated Hotel or Motel Manager to take full responsibility for the day-to-day running of our property. This is a permanent full-time position suited to a hands-on hospitality professional who enjoys leading a team, looking after guests and driving the performance of a business.
Benefits
- Attractive salary package of $80,000 – $90,000 per annum plus superannuation, depending on skills and experience
- Permanent full-time role with long-term job security
- Free and fully furnished two-bedroom onsite house, including free electricity and water.
- Genuine autonomy to manage the property and put your own ideas into practice
- Supportive owners who value initiative and reward results
- Relaxed regional lifestyle in a friendly riverside community, with affordable living and no city commute
Task & responsibilities
- Managing and coordinating all front office and guest service functions, including reservations, reception, room service and housekeeping
- Overseeing property security, together with the upkeep of the gardens, grounds, pool area and buildings
- Organising and supervising food services to the guests
- Monitoring guest feedback and online reviews, measuring customer satisfaction and implementing service improvements
- Managing the financial and purchasing functions of the business, including budgets, accounts, banking, supplier relationships and stock ordering
- Maintaining a safe environment for staff and guests by ensuring compliance with work health and safety requirements
- Assisting guests with local tourism information and, where required, arranging tours, activities and transport
- Recruiting, training, rostering and supervising staff to maintain consistently high service standards
- Managing room rates, online booking channels and occupancy levels to maximise revenue
Qualification & experience
- A relevant qualification, such as a Diploma or higher in Hospitality Management, Hotel Management or a related field.
- 1–3 years of relevant experience in a hotel, motel or similar accommodation management or supervisory role.
- Preference will be given to candidates who hold a current NSW Food Safety Supervisor Certificate.
- Strong leadership, communication and customer service skills.
- Sound knowledge of reservation and property management systems and online booking platforms.
- Good financial and administrative skills, including budgeting, purchasing and reporting.
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